Testimonials

"PartSmart has helped us to increase customer satisfaction by 90% and being able to find the right part the first time has increased our profits by 20%. Thanks ARI!"'

Jay Tuckahoe, Tuckahoe Sales and Service
Southampton, NY

"I started with PartSmart only about a year ago. My business picked up so much this past year, that without PartSmart I wouldn’t have been able to keep up. PartSmart is at least 50% faster than other parts look-up methods."'

Carl Vonderahe, Vonderahe’s Select Equipment
Columbia, MO

"PartSmart is so dependable and easy to use compared to competitor parts catalogs; our microfiche screen is used as a sticky note board and our PDF software just sits and collects dust. I’d give PartSmart a score of 95 out of 100. The one thing that would make it better is if all of our manufacturers used PartSmart."'

Mickey Leggett, President, Nansemond Tractor, Inc.
Suffolk, VA

"PartSmart is a MUST HAVE for my dealership. Not only does it work perfectly with my business system, The Business Assistant, it makes looking up parts and inventory simple and fast…we don’t have to call our suppliers for part numbers, which saves us 15-20 minutes per parts look up."'

John Marshall, Baetz Home Center Lawn & Garden
Poteau, OK

"PartSmart is incredibly fast. Several of my manufacturers have parts lookups on line, but they aren’t all available. With PartSmart, all of my manufacturers are on one system. I’m not going to waste time on line when I can do it all with PartSmart."'

Tim Wright, Do’s Lumber & Hardware
Greensburg, KY

"How do our people at the parts counter do a million dollars a year in business? PartSmart and Ideal, that’s how. It’s the marriage of the two that makes us fly."'

Bob Donley, Freel Enterprises
Dallas, TX

"I didn’t think it was possible to make PartSmart even easier to install and use, but PartSmart 8.0 is!"'

Mark Martens, Martens Reliable True Value Hardware
Milwaukee, WI

"I have been using PartSmart for more than 10 years. We started with microfilm and manuals and the transition to PartSmart was an amazing experience. We have saved countless hours and money since we converted to PartSmart. I only have to click on a few buttons instead of having to wade through masses of information on parts, this is unbelievable. As a small business, I do many things myself in the shop and this means I now have more time to spend repairing. It is refreshing to speak to ARI people -- ARI is our only supplier who personally contacts us and that is special."'

Mr. Zwiep, Zwiep VOF
Geldermalsen,

"PartSmart 8.0 has a much more intuitive interface . . . it’s more like a standard Windows program. It’s friendlier to use for the computer novice. In fact, even my ‘computer phobic’ folks found it much easier to understand and use!"'

Curt Simmons, Four Seasons Outdoor Equipment
Denver, CO

"I give PartSmart 8.0’s new Literature Tab a score of 5 out of 5! There is a lot of good information and I can see that this and the comparison will help with sales of parts and equipment. It is nice, when working on a machine, to sit and not only get part look up info, but also service and more. I’m confident that once we are more familiar with this feature, the company will save money."'

Cathy Collins, ASC Power Equipment
Methuen, MA